Shipping:
We usually ship
Ground
but also offer
3rd day or 2nd day and can ship
Priority Mail if needed. If you need
Postal Service shipping, just make note in the message area
during checkout. We ship FAST! In stock items will ship in 1-2
days. Items are shipped from our store in Winthrop,
Washington and are based on actual weight and size. If you provide
an email during checkout, you will receive an email with tracking information when the item(s)
ship. USPS is not recommended for breakable items due
to their fairly difficult insurance claim process. If you wish to use other
shipping methods, please contact us.
Canada: NEW
reduced UPS brokerage fees! Only CAD$10.00 for all
shipments under CAD$200.00.
Canada Customs requires
Canadian recipients to pay applicable duties and taxes on
each shipment entering Canada. These charges may
include PST, GST, HST, duties and other taxes of goods (e.g.
excise tax). A brokerage fee is also charged to
process shipments and present the requisite customs
paperwork to Canada Customs on the importer's behalf.
Your order will be shipped under UPS's e-Tailer Brokerage
Program (eBP), where eligible shipments imported into Canada
for non-commercial purposes and valued under CAD$200.00
shipped via UPS Standard service are subject to a
reduced brokerage fee of CAD$10.00, plus any applicable
duties and taxes. Shipments valued at CAD$200.00 and
above and/or being imported to Canada for commercial
purposes and/or subject to specialized clearance may incur
additional fees. Please be aware that UPS will request
payment of these charges at the time of delivery. You
have the ability to call UPS at 800.742.5877 ahead of
delivery to pay these charges, eliminating the need for
payment on delivery.
We accept
Gift/Bridal Registry:
We offer gift registry to assist your guests in choosing the
perfect gift for your special occasion. Just submit
your information to us using the
Gift
Registry Sign Up page or email us
at
info@taghomedecor.com for more information.
Gift Cards: Gift cards can be
purchased by clicking here. We
will send an email with the gift card number to be redeemed online or a plastic
card mailed to the address you choose. If you would like another gift card
amount, please
contact us at 509.996.2009 or
info@taghomedecor.com
Gift Wrapping: Gift wrapping is available
for most items for an additional $5.00 per item.
Click here to add gift wrapping to an item. No
receipt will be placed in the shipment. Please provide
an email in the Bill To area during checkout to receive an
e-receipt. Note that some items are unable to be gift
wrapped.
Returns:
We want you to be completely happy with your purchase. If
you are not completely satisfied with an item, please return
it for a refund within 30 days. You may return merchandise
by mail, UPS or FedEx. Please return unused items with a
copy of your invoice and a brief explanation to the address
below. We highly suggest purchasing insurance as we can
only credit items returned in new condition
with original packaging and labeling. Shipping costs
are not refunded.
Special order and
discontinued items are subject to a 15% restocking/cancellation fee.
Damage: Any
broken, damaged or missing items must be reported to us
within 15 days of receipt to be eligible for refund or
replacement. Please call or email for further
instructions.
Privacy Policy: Unlike larger retailers, we
respect your privacy and never sell or release any
information our customers provide. Your information
stays only with us and that's a promise.
Wholesale:
We are a retail store located in Winthrop, WA and
do not offer wholesale purchasing.
Contact us:
Phone: 509.996.2009
Email:
info@taghomedecor.com
or
info@aspengrovehome.com
Postal Mail: Aspen
Grove Home, PO Box 273,
Winthrop, WA 98862
Physical Address:
Aspen Grove Home, 156
Riverside Ave, Winthrop, Washington 98862
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